Trusted Choice Pledge
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim,
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
Understanding Identity Theft
According to the Federal Trade Commission: Identity theft occurs when someone uses your personal information such as your name, social security number, credit card number or other identifying information, without your permission to commit fraud and other crimes.
Identity thieves may use many methods to gain access to your personal information. These include but are not limited to:
What are the consequences of identity theft?
When released they don’t show up on their court date and a warrant is issued in your name.
What to do if you think your identity has been stolen:
For more information go to:
www.consumer.gov/idtheft
According to the Federal Trade Commission: Identity theft occurs when someone uses your personal information such as your name, social security number, credit card number or other identifying information, without your permission to commit fraud and other crimes.
Identity thieves may use many methods to gain access to your personal information. These include but are not limited to:
- Stealing records or documents from their place of employment.
- Rummaging through trash.
- Stealing wallets or purses.
- They gain information from you by posing as a legitimate business person or government official.
What are the consequences of identity theft?
- Thieves can go on spending sprees and leave you with the bills.
- They may obtain new credit cards using your name.
- Take auto loans out in your name.
- Produce counterfeit checks using your information.
- File for bankruptcy under your name.
- They may even give your name to the police if arrested.
When released they don’t show up on their court date and a warrant is issued in your name.
What to do if you think your identity has been stolen:
- Contact the fraud department of any one of the three major credit bureaus to place a fraud alert on your file.
- Close the accounts that you know or believe have been tampered with.
- File a police report. Submit a copy to your creditors.
- File your complaint with the FTC.
For more information go to:
www.consumer.gov/idtheft
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